Frequently Asked Questions (FAQ)

General Questions

What is Diamond Sky Soapery?

Diamond Sky Soapery is an online soap shop specializing in handcrafted, artisanal soaps. Our soaps are made with high-quality, natural ingredients to provide you with a luxurious bathing experience.

How did Diamond Sky Soapery get its name?

The name Diamond Sky Soapery is inspired by one of our favorite songs, 'Diamond Sky' by SHINee.

What is the inspiration behind your soap designs?

Our soap designs are inspired by various elements, including nature, art, and even popular culture. As a Shawol, our founder also draws inspiration from the Pearl Aqua green color, which symbolizes the fandom of the K-pop group SHINee.

Product Information

What ingredients do you use?

We use a variety of natural ingredients, including essential oils, organic butters, and botanical extracts. All our ingredients are listed on the product pages.

Are your soaps vegan and cruelty-free?

All of our soaps are cruelty free, and we do not use any animal oils in the soaps we make. We do, however, use ingredients such as honey, beeswax and tussah silk fibers in our products, so we cannot claim to be 100% vegan.

Do you offer custom soap orders?

Yes, we do! Please contact us for more information on how to customize your soap order.

Ordering and Shipping

How can I place an order?

You can place an order directly through our website. Simply add the products you wish to purchase to your cart and proceed to checkout.

What payment methods do you accept?

We accept all major credit cards and other secure payment options.

How long will it take for my order to arrive?

Orders are typically processed within 2-4 business days. Shipping times vary depending on your location.

Do you offer international shipping?

Yes, we do offer international shipping. Additional fees may apply.

Returns and Exchanges

What is your return policy?

Given the nature of personal care products, all sales are final. If you are unsatisfied with your purchase for any reason, you can reach out to us and we will work towards a solution for you.

Contact Information

How can I get in touch with you?

You can reach us via email at or through our social media channels.